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Helping leaders of organizations, groups, coalitions, systems achieve...
Strengthened capacity! Coordinated strategies! Sustained results!

 

"As a result of practicing Cultural Intuitiveness, in general, I have a lot less anxiety, pressure and fear approaching conversations.  I’m a lot more relaxed entering a conversation now.  It seems there was a lot at stake in conversations, in either winning or losing; instead I now see conversations as joint progress." – M.G.

About Community Systems

The Community Systems team has extensive knowledge, experience and skills relating to organizations, groups, coalitions' systems development, implementation and effectiveness. This tested expertise allows us to customize our approach specifically to meet the unique needs of our clients. This approach, when followed helps our clients to achieve positive changes that can be seen and measured. We share our experience and skills as we work together, allowing our clients to sustain the results.  Community Systems' team members endeavor to:

  • coach through the change process
  • connect well one-on-one and/or with teams and groups
  • modify workshops to match the strengths of the participants
  • model strategic thinking and action
  • match strategies to the strengths of the participants

We offer consulting services relating to organizational learning, change management,  and operational sustainability that provides transformational strategies to individuals, companies and community organizations and governmental bodies desiring to move towards sustainable and socially responsible  practices, and promoting  the interests of individuals, companies and community organizations  and governmental bodies  concerned with health, community, system and environmental sustainability issues.

 

Our Point of View

We live in a fast moving, constantly changing world. In fact, the only thing that we can be certain of is that change happens!  It is not about how, when, why or where the change first began or what can be done to prevent the change – it is about harnessing the transforming power of ever present change. The dilemma is to be either constantly tossed by the unpredictable sea of change or to chart a course and navigate with the winds of change riding the waves and harnessing its power so that we arrive not just safely, but in a consistently healthier place.  How can we ensure that we have the ability to navigate change in our personal and professional lives?

Read our point of view and who knows what we may change together!  Click the button below to download our Point of View document now.

 

Senior Consultants

Carol Hays, Ph.D.
Carol E. Hays, Ph.D., CSII co-founder and Managing Partner, provides consultation and coaching to states and communities across the U.S. on prevention system development and effectiveness, leadership development, strategic communications, and evaluation. A political scientist, Dr. Hays is an active researcher whose interests include capacity building and sustainability of human service systems as well as policy change.
Read more...

D.G. Mawn, M.A., J.D.
D. G. Mawn, M.A., J. D., CSII co-founder and Managing Partner, is an attorney licensed in Illinois and Kentucky, receiving his mediation training in 2000 and co-developer of the Cultural IntuitivenessTM process who presently provides consultation and coaching to state, public and community-based organizations on human services/system development and effectiveness, leadership development, strategic planning and communication, cultural intuitiveness, sustainability and evaluation.  The areas of focus have been HIV/AIDS, early childhood development, cultural competency, sustainability and community-based participatory research and broad based coalition development with a primary focus on substance abuse prevention within both community-based and governmental rubrics.  Through-out his work the culture and systems of organizations and the communities they serve and the processes followed has been appreciated and strengthened through the use of empathetic practices leading to the creation of measurable and sustainable positive outcomes. Read more...

Advocacy

Community Mobilization and Coalition Development

Communication Planning

Cultural Intuitiveness: Norms and Practices

Data Driven Community Assessments

Data Interpretation and Utilization

Evaluation Partnership

Strengthening Organizational Leaders

Logic Model Development

Policy Research and Analysis

Strategic Planning

Sustainability Assessment and Planning

Advocacy

We  use advocacy throughout our daily lives.  Advocacy is about building relationships that allow us to be effectively heard.  It is about understanding the interest of the person to whom you are advocacting and helping them to appreciate how your request meets their interest. Ready to become an effective advocate for the changes needed in your community?  Community Systems senior consultants and associates have experience advocating for policy change at the agency, city, county and state levels.   In these roles, as well as in providing technical support to others, they have successfully addressed issues of building winning coalitions, passing city ordinances, developing persuasive direct communication, and educating decision-makers, among others.  Are you ready to invest in you?

Associated Workshops

Strategic CommunicationCapacity Assessment
Strategic VisioningJust in Time Technical Assistance
Community EnvironmentCultural Intuitiveness

Community Mobilization and Coalition Development

Many funders are requesting that the community agencies and groups they fund work more closely together to connect their services for a greater impact. But what is reasonable for your community to achieve together? Where can you begin? Are there specific sectors that must be involved? Are you ready to fine tune your community effort?  Community Systems' senior consultants and associates have experience working as directors of small community organizations, leading state-wide initiatives and providing technical support to those who do.  In these roles, as well as in providing technical support to others, they have successfully addressed issues of agency capacity, community readiness, realignment of funds, and cross-sector collaboration, among others, that effect the ability to create a healthy community. Are you ready to invest in you?

Associated Workshops

Capacity AssessmentResource Assessment
Just in Time Technical AssistanceSustainability Assessment
Coaching CoachesCommunity Environment

Communication Planning

We communicate from the moment we wake up to the moment we rest. To communicate effectively, we must listen more and share our thoughts in a manner and method that our audience can hear it as intended and react to it as desired. This takes thoughtful planning.  Are you ready to be heard effectively? Community Systems' senior consultants and associates have experience developing statewide initiatives to strengthen stakeholders' support though an issues campaign, served as media spokespersons, developed communication tools, as well as coordinated local media campaigns.  In these roles, as well as in providing technical support to others, they have successfully addressed issues of developing strategic communication plans, applying media advocacy strategies, and framing issues for targeted response.  Are you ready to invest in you?

Associated Workshops

Strategic CommunicationCultural Intuitiveness
Strategic Visioning 

Cultural Intuitiveness: Norms and Practices

Words have different meanings in different contexts, within different groups of individuals. What is appropriate to say and how to say it depends not only on who is listening but who is speaking as well. We need to learn the skills necessary to navigate our multicultural world.  A first step may be to develop a common mission and vision owned by all. What should be your first step? Are you ready to share your world? Are you ready to change your environment?  Community Systems' senior consultants and associates have experience building community readiness to address controversial issues such as tobacco, HIV/AIDS, historic preservation, cultural competency, and young adult drug and alcohol use.  In these roles, as well as in providing technical support to others, they have successfully addressed issues of discrimination, self-interest, perceptions, public policy, regulations, and media advocacy, among others, that effect the ability to create a healthy community.  Are you ready to invest in you?

Associated Workshops

Strategic VisioningJust in Time Technical Assistance
Strategic CommunicationCapacity Assessment
Community EnvironmentCultural Intuitiveness

Data Driven Community Assessments

Many times we find ourselves so overwhelmed by the problems that we seek to address, there seems to be no time to think strategically but only to act from day to day.  Without the time to understand strategically what is contributing to these problems, we will soon find that our frantic actions are having limited impact.  Have you arrived at that realization? Are you ready to make long term reductions in your community's problems?  Are you ready to put time aside to collect and use data to direct how you progress and the decisions you make? Community Systems' senior consultants and associates have experience developing community profiles in both rural and urban environments, developing logic models, as well as state profiles.  In these roles, as well as in providing technical support to others, they have successfully addressed issues of quantitative and qualitative data collection methods and tools, missing data, and data presentation for a variety of audiences, among others.  Are you ready to invest in you?

Associated Workshops

Needs AssessmentJust in Time Technical Assistance
Resource AssessmentSustainability Assessment

Data Interpretation and Utilization

Many times we use data to direct how we progress and the decisions we make only when we trust the data and in some cases only when the data confirms our previous conclusions. Knowing what we can and can not say with the data we have is an important first step to understand how to use data.  What tools can we use so that we, and others, may set our perceptions aside and learn from the data?  Are you ready to put your data to work for your community?  Community Systems' senior consultants and associates have experience developing state and community evaluation plans, analyzing quantitative and qualitative data, as well as, developing materials to communicate data to decision-makers.  In these roles, as well as in providing technical support to others, they have successfully addressed issues of developing evaluation protocol, data collection strategies, and enhancing data interpretation literacy, among others.  Are you ready to invest in you?

Associated Workshops

Needs AssessmentJust in Time Technical Assistance
Evaluation Planning 

Evaluation Partnership

Communities, agencies and staff are asked by their funders and other key stakeholders "what have you done for me lately?". But how do you prove that your effort helped to accomplish specific targets and outcomes? Evaluators sometimes seem to speak a foreign language and many times produce reports that seem to say very little related to your questions and concerns. Are you ready to be an effective partner in your evaluations? Community Systems' senior consultants and associates have experience developing and implementing evaluation design, reporting evaluation results, and working closely with clients to develop evaluations that matter.  In these roles, as well as in providing technical support to others, they have successfully addressed issues of quantitative and qualitative data collection methods and tools, missing data, data presentation for a variety of audiences, and designing process and outcome evaluations, among others.  Are you ready to invest in you?

Associated Workshops

Evaluation PlanningJust in Time Technical Assistance

Strengthening Organizational Leaders

Effective leadership requires good stewardship of community resources.  Stewards recognize that working towards a healthy community is in everyone's best interests.  Leaders become stewards through experiences where the implementation of strategic visioning creates positive change, communication methods highlight their efforts, and rewards outweigh the potential resistance when making risky decisions. So how do you help your leaders become stewards? Are you ready to be a leader and steward? Community Systems' senior consultants and associates have experience working as change agents for legislative policy around controversial issues, initiated and carried out new policy and regulations on behalf of governors' offices ,and community and state agencies.  In these roles, as well as in providing technical support to others, they have successfully connected parallel initiatives, served as lightening rods for initial resistance to change, and educated decision makers and constituents about policy change, among others.  Are you ready to invest in you?

Associated Workshops

Strategic VisioningCoaching Coaches
Strategic Communication

Logic Model Development

Everything we do should strategically connect one effort with another.  A problem is driven by one or more causes, and these causes should be the targets of the effort.  When we clarify these connections, our efforts not only become more effective but can also be more readily evaluated.   Whether we view the logic model as a circle or a direct line, we work most effectively and efficiently when we know what causes we need to effect and who is affected by these causes. Are you ready to test the strength of your assumptions?  Community Systems' senior consultants and associates have experience developing strategic and evaluation plans using logic model design, and developing data driven logic models, and diagnosing and implementing logic models.  In these roles, as well as in providing technical support to others, they have successfully addressed issues of process and outcome measures that make the logic model design relevant as well as quantitative and qualitative evaluation methods, among others.  Are you ready to invest in you?

Associated Workshops

Resource AssessmentNeeds Assessment
Capacity Assessment 

Policy Research and Analysis

Why do we do things the way we do in our town? Why can't we do things differently? Policies reflect the accepted norms in our communities. All laws and regulations derive from policy either explicitly or implicitly.  The key is to assess whether the policy foundation in your community is relevant for the norms you are seeking to establish. But where to begin? Community Systems' senior consultants and associates have experience analyzing local and state polices and their impact, crafting state regulations, assisting with the development of state and local laws, building readiness of elected officials for policy change and have held elected office.  In these roles, as well as in providing technical support to others, they have successfully addressed issues of crafting policies that effect the community environment, sustaining community initiatives that support effective policy, assessing community norms, and media advocacy, among others, which enhance the ability to create a healthy community.  Are you ready to invest in you?

 Workshops

Just in Time Technical Assistance Strategic Visioning
Community Environment 

Strategic Planning

Most funders want a plan that ensures that their investments will produce results. But do they want a strategic plan, an action plan, or an implementation plan?  The type of plan needed depends on the scope of effort, the level of resources to be invested and the extent of change targeted.  Long term efforts require comprehensive strategic plans which are steeped in real need and implemented with fidelity. Annual milestones are accomplished through implementation plans and the efforts of those who carry out the plan are set forth in action plans.  Are you ready to develop the plan you need to accomplish your targeted outcomes? Community Systems' senior consultants and associates have experience in creating a variety of plans at the agency, community and state levels, creating business plans, and daily priority lists.  In these roles, as well as in providing technical support to others, they have successfully addressed issues of plan fatigue, matching the scope of the plan and the planning process with the targeted change outcomes, among others, which affect the ability to create a healthy community.  Are you ready to invest in you?

Workshops

 Just in Time Technical Assistance Coaching Coaches

Sustainability Assessment and Planning

Three primary sectors are essential to sustained success regardless of whether the issue is related to business, education or social services.  These three sectors are the agencies and organizations that are pivotal to that issue, the system or organizational structure that connects these entities and the community they serve and report to about their efforts and from whom they need on-going support.  Sustainability planning involves assessing and addressing the needs of all three sectors so that the results of the collective action continue beyond a particular leader or funder. Has sustainability planning been reduced to finding more funds as the grant is about to expire? You are not alone. Ready to develop a comprehensive, real sustainability plan?  Community Systems' senior consultants and associates have experience in empowering agencies to fulfill their vision and mission, connecting disparate community efforts, assessing the match between community readiness and strategies implemented, and building on-going community support.  In these roles, as well as in providing technical support to others, they have successfully addressed issues of turf, resource management and application, aligning strategies with needs, developing strategies to build community concern, investment and ownership of the effort, among others, which affect the ability to create a healthy community.  Are you ready to invest in you?

 Workshops

Sustainability AssessmentCoaching Coaches


Introductory Assessment




To help us provide you with the most effective response, we offer this confidential online survey for you to complete about you and your needs. Please take about ten minutes to fill out the survey.

This assessment consists of an on-line survey that will provide an initial framework of your effort within the context of the community you serve. This  “assessment at 40,000 feet,”  once completed by you, will be followed by a cost free telephone meeting with a senior consultant of Community Systems team.  To begin this process please click on the link below.

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